Luxe Rental Guidelines
At Little Luxe Party Rental, we’re committed to making your celebration seamless, stylish, and stress-free. Please review our rental guidelines to ensure a smooth and enjoyable experience.
Reservations & Payment
All rentals must be reserved in advance. Full payment if booked within 10 day rental (or 50% deposit) is due at the time of booking to secure your date. Orders are fulfilled on a first-come, first-served basis.
Delivery & Pickup
We currently offer delivery only to ensure every item arrives safely and on time.
- Delivery fees are based on location and will be calculated at checkout.
- Items are delivered to a ground-level location unless otherwise discussed.
- A scheduled delivery/pickup time will be arranged 10 days before event date.
Setup
At this time, setup and breakdown services are not included. All items will be delivered ready for use, and simple setup may be required by the item.
Rental Period
Standard rentals are for a pre-agreed timeframe. Extended rental periods may be available upon request. Late returns or delayed pickups may result in additional fees.
Care of Rentals
We take pride in offering high-quality, luxe pieces and ask that all items are treated with care.
- Items must be returned in the condition they were received.
- Do not leave rentals exposed to extreme weather conditions.
- Cleaning instructions (if applicable) will be provided.
Damage or Loss
The client is responsible for any damage, loss, or excessive wear beyond normal use. Repair or replacement fees will be charged accordingly.
Weather Policy
In the event of severe weather, safety is our priority.
- Outdoor rentals should have a backup indoor plan.
- We do not offer refunds due to weather; however, we will do our best to accommodate rescheduling when possible.
Cancellations & Changes
- Cancellations made within a 24hr timeframe may be eligible for a full refund all others will receive a credit.
- Last-minute cancellations may forfeit payment.
- Changes to orders are subject to availability.
Access & Readiness
Please ensure the delivery area is accessible and ready at the scheduled time. Delays due to restricted access may result in additional fees.
We’re honored to be part of your special moments and appreciate your trust in Little Luxe Party Rental.